Most problems in Framer templates have simple fixes. Check here before reaching out for support.

Counter animations showing "0+" or not animating

Symptom: The stat counters on the Homepage and About page display "0+" or animate to zero.

Cause: The counter target value hasn't been set, or the counter component isn't detecting the correct property.

Fix:

1. In Framer, select the counter component
2. Open the component properties panel on the right
3. Find the Target value or End value field
4. Enter your real number (e.g. 200 for 200+ brands served)
5. Preview the page to confirm the animation counts up correctly

Social links still pointing to creator's profiles

Symptom: Footer and team card links open the wrong social profiles.

Fix: See Section 02 — Global Settings for where to update social links globally, and Section 03 — CMS Setup for updating team member social links individually.

Testimonial photos not loading

Symptom: Client photos in the testimonials carousel are broken or showing placeholders.

Cause: Photos haven't been replaced after duplicating the template, or image dimensions are too small.

Fix: